Terms and Conditions

1. General provisions:

  • Legal entity of the company:

Chamber of Commerce (KvK) number: 94132526

  • Applicability: These terms apply to all transactions and interactions with The Paloha Club website.

2. Orders and delivery:

  • Ordering process: Customers can place orders via The Paloha Club website, pay using the available payment methods, and have the right to cancel their order within 24 hours.
  • Delivery times: We aim to deliver orders within 10 days. Delays may occur due to external factors.

3. Prices and payment:

  • Pricing: All prices include VAT and exclude any shipping costs.
  • Payment methods: We accept payments via IDEAL, PayPal, and Credit Card. Additional charges may apply to certain payment methods.

4. Returns policy:

  • Return conditions: Customers have the right to return products within 14 days of receipt, provided they are in their original condition.
  • Exceptions: Products that are discounted will not be accepted.

5. Warranty and complaints procedure:

  • Warranty terms: Our products are provided without warranty.
  • Complaints procedure: Customers can submit complaints via thepalohaclub@gmail.com, and we will handle them as soon as possible.

6. Liability and force majeure:

  • Liability limitation: The Paloha Club is not liable for indirect or consequential damages. Our liability is limited to the amount of the order.
  • Force majeure: The Paloha Club is not liable for delayed or non-delivered products.

7. Privacy policy:

  • Data collection: We only collect personal data necessary for processing orders and improving our service. See our privacy policy for more information.
  • Data protection: Customer data is treated confidentially and not shared with third parties except for order processing. 

8. Intellectual property:

  • Copyright: All content and images on the The Paloha Club website are our property and may not be reproduced without permission.

 

By using The Paloha Club website, you agree to these terms and conditions.